As our name suggests, our sphere of action is the Internet and other electronic remote communication media (text messages email, mobile phone, etc.). Your claim must be associated with ecommerce with consumers, digital advertising, or, still always related to the first two, data and minor protection. Moreover, the entity being filed against must have permanent establishment in Spain or, if established outside of Spain, be adhered to Confianza Online.

Posted in: Practical Guide for Consumers Admin Confianza Online5. What are the general requirements for filing a claim?